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Use this tool to define applications and capabilities around your CRM. This will be used to conduct an application portfolio assessment for your CRM.
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This tool accompanies the Get the Most Out of Your CRM blueprint and is used to document and assist with this process.
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A CRM system is a critical component to deliver services to customers. It is essential to the organization and therefore the usage of the CRM needs to be maximized. In...
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A CRM system is a critical component to deliver services to customers. It is essential to the organization and therefore the usage of the CRM needs to be maximized. In...
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Enterprise architecture has a critical mission in achieving the business strategy for organizations.
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Comparing budgets and costs in organizations is generally a straightforward business. Yet this comparison is challenging when seeking to provide benchmarks on...
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IT organizations need a reliable budget management process to keep on track and come in on budget at the end of the fiscal year.
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Read this Executive Brief to understand the increasing expectations for IT departments to better manage their budgets and how Info-Tech's methodology can help.
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Create a streamlined documentation process that also considers the elements of people and technology.
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Track your planned budget against actual expenditures to catch areas of overspending and underspending in a timely manner.
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